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Questions about plans, billing, or a technical issue? We answer every message — most within a few hours, every one within 24 hours on business days.
Support & sales
One address for everything: pre-sales questions, billing, and technical help before you have an account.
[email protected]Account holders
Already hosting with us? Open a ticket from your dashboard — tickets are included on every plan, including free Nano.
Open dashboard →About Neytom
Neytom is a managed hosting provider run by Neytom Services SRL (Romania). Nano is Shared hosting (30-day free trial when the offer is active) on our managed shared platform. Micro+ gives each domain its own LXC/CT stack — site, email, optional Nextcloud, and ZFS backup/snapshot slots. Cloud VPS is LXC/CT with root or Full VM (KVM).
We run our own enterprise-grade infrastructure in Europe, with high-availability clustering, redundant checksummed storage, and GDPR-ready policies on every plan.
- Data residency (see Privacy)
- Nano = Shared trial · Micro+ = one LXC/CT per domain · VPS = root LXC or KVM
- Free SSL, 1 backup + 1 snapshot, 14-day money-back on paid plans
- Support tickets on every account